Position Details
Reference Number 38993
Position Title Health Independence Program (HIP) - Complex Care Manager
Employment Status Fixed Term Full Time, Fixed Term Part Time
Location Heidelberg Repatriation Hospital
Department / Ward / Clinical Area Health Independence Program
Hours per Week 76.00
Position Summary


Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.


An exciting fixed term full-time or part-time opportunity currently exists for an enthusiastic and highly experienced Registered Nurse or Allied Health Professional to join our Health Independence Program. Term: October 2021 - 30 June 2022.


The Health independence Program provides a range of services that deliver time-limited healthcare to support the client's transition from hospital to home. These services can also prevent the need for a hospital presentation or ward admission, with people able to access these services directly from within the community.


Details of position: The Complex Care Manager (RN Grade 4A or Allied Health Grade 2) ensures a timely response to the complex needs of the HIP eligible individual who is at imminent risk of presenting to the Emergency Department or representing after a recent hospital discharge. The care manager provides service in a variety of settings including the Emergency Department, the client's home, and within the community or ambulatory setting.


To be successful in this role you must have:

  • At least five years relevant and recent clinical experience
  • Well-developed comprehensive complex care assessment, care plan development and evaluation skills
  • Proven ability to problem-solve in a variety of complex situations
  • Ability to communicate effectively in both wiritten and verbal form
  • Ability to work effectively as part of a dynamic team, within a multi-disciplinary environment

*Please refer to the position description for all selection criteria.

Work with us! Your reward is to work in a collaborative environment which will provide you with opportunities for ongoing training and development. Your benefits will include salary packaging, and employee assistance program.

All appointments are made subject to a satisfactory National Police Check conducted by Austin Health and if required, a Working With Children Check.


Austin Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

Selection Criteria Essential: Registered Nurse Division 1 (with current AHPRA registration) or Allied Health Professional with eligibility for membership of relevant professional association (or current AHPRA registration if applicable). At least five years relevant and recent clinical experience. Client centred approach to
Desirable: A sound understanding of information technology including clinical systems, applications relevant to the Management of risk management reporting Experience in using 'The Care Manager '(TCM) database Awareness and understanding of the Health Independence Guidelines (2008)
Contact Person Juliette Chapman
Contact Number (03) 9496 5446
Alternate Contact Person Jenny Palmer
Alternate Contact Number (03) 9496 4216
Closing Date Open Ended
Position Description
HIP Complex Care Manager PD.pdf Open
Application Guide click here to view