Position Details
Reference Number 36696
Position Title Clinical Trial Admin Assistant
Employment Status Fixed Term Part Time
Location Heidelberg Repatriation Hospital
Department / Ward / Clinical Area Medical and Cognitive Research Unit
Hours per Week 30.00
Position Summary

Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.

An exciting opportunity for an Administrative Assistant to join the Medical and Cognitive Research Unit (MCRU) in a part-time fixed term position. We are seeking someone for 30hrs per week (between 9:00am and 15:00pm) over five days.

  • Work at the Medical and Cognitive Research Unit (MCRU) at Austin Health – a public hospital with a difference!
  • Be at the forefront in the discovery of novel agents, new treatments and improving patient care.
  • Enjoy a rewarding role as part of our dynamic team focused on the highest quality patient centred care.

About our Centre

The Medical and Cognitive Research Unit (MCRU) is located at the Repatriation Hospital Campus of Austin Health and is tiered within the Continuing Care Clinical Service Unit under the Aged Care Services. It is the largest dementia clinical trials centre in the southern hemisphere, and one of the largest in the world.

MCRU has a strong and successful history in conducting numerous clinical trials in various neurodegenerative disorders with a majority of the trials focusing on Alzheimer’s Disease.


The atmosphere within the Medical and Cognitive Research Unit (MCRU) is energetic, friendly and cohesive, with a strong teamwork ethic amongst all members. We have a strong focus on continual improvement and professional development.

About the Role

The successful applicant will become part of an established team and will be responsible to provide a full range of administrative and receptionist duties for the unit. The role requires the utmost professional service etiquette, strict patient confidentiality and the ability to effectively communicate at all levels within the unit.


  • Administrative tasks including operation, maintenance and security of record keeping systems and software, and maintaining accurate financial records.
  • Reception duties including answering phones, booking and confirming appointments and entering new patient details on computer software. 
  • Meet and greet patients and carers, and provide exceptional customer service.
  • Assist with submission and retrieval of patient’s medical records.
  • Assist with organising appointment booking and updating clinic visits.



  • Demonstrated experience with Microsoft Office 365 and Electronic Medical Record software.
  • Advanced computer skills with word processing, spreadsheets and database applications.
  • Strong customer service skills, and excellent written and verbal communication skills.
  • Ability to organise, prioritise and manage time effectively.
  • Good problem-solving ability, and ability to work independently with limited supervision.
  • Enthusiasm, willingness to learn and contribute to the research team. 
  • Please refer to Position Description for additional Qualification, Skills and Experience

Work with us! Your reward is to work in a collaborative environment which will provide you with opportunities for ongoing training and development. Your benefits will include salary packaging, and employee assistance program.

All appointments are made subject to a satisfactory National Police Check conducted by Austin Health and if required, a Working with Children Check.

Austin Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve.  Applications from Aboriginal and Torres Strait Islanders are encouraged.

Contact Person Melinda Millard
Contact Number (08) 9496 2181
Alternate Contact Person Fenny Muliadi
Alternate Contact Number (03) 9496 2829
Closing Date 28/02/2021
Position Description
MCRU_Administrative Assistant PD V1.0_11Feb2021.pdf Open
Application Guide click here to view